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What features does Wave offer for invoicing?

Wave allows users to create customizable invoices that reflect their branding, automate overdue reminders, set up recurring bills, and easily add notes or terms of service.

Is Wave's software web-based or does it require installation?

Wave's tools are web-based, meaning no installation is necessary. Users can access the software through any internet browser, and there is also a mobile app available for managing invoices and payments on the go.

How does Wave ensure data security?

Wave employs 256-bit SSL encryption to protect all connections between users and their bank accounts. Additionally, Wave is a PCI-DSS Level 1 Service Provider, ensuring high standards of data security.

Can users try Wave before committing to a subscription?

Yes, users can sign up for the Starter Plan to explore the basic bookkeeping and invoicing features. They can later upgrade to the Pro Plan for additional features as needed.

What support options are available for Wave users?

Wave offers various levels of customer support depending on the subscription plan. Users can access resources through their Help Center for assistance with their account and software features.

Is it easy to cancel a Wave subscription?

Yes, users can cancel their subscription at any time. The cancellation will take effect at the end of the current billing period.

Q: How often does Wave experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Wave outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.